Complete More Repairs with Autocom Repair Services
Autocom Repair Services – Live Remote Diagnostics & Programming
Expert Remote Diagnostic Support for UK Workshops
Modern vehicles are becoming increasingly complex. From secure gateways and ECU programming to advanced coding and manufacturer-specific functions, even experienced technicians can find themselves needing specialist support.
With Autocom Repair Services, powered by OPUS IVS (formerly Autologic), you can access live remote assistance from manufacturer-trained experts without sending the vehicle to a dealership.
Whether you're diagnosing a difficult fault, replacing an ECU or carrying out software programming, expert help is only a few clicks away.
What is Autocom Repair Services?
Autocom Repair Services is an integrated pay-as-you-go remote diagnostics and programming service available through Autocom ICON with a valid CARS licence. Simply submit a request directly from the software and an OPUS IVS Master Technician will remotely assist with your repair. Registration is free—you only pay when you use the service.
Complete More Repairs In-House
Instead of referring vehicles to a dealership or programming specialist, Repair Services allows you to complete more work in your own workshop.
Support is available for:
ECU coding and programming
Software updates
Module replacement and configuration
Advanced fault finding
Manufacturer-specific diagnostics
Secure gateway procedures
OE diagnostic tool access where required
With live guidance from OPUS IVS, your workshop can confidently complete repairs that would otherwise require dealer intervention.
Example Pay-As-You-Go Pricing
Repair Services operates on a simple pay-per-use basis, so you only pay for the support you need.
| Service | Example Price* |
|---|---|
| Technical support request | €20 |
| Brand-specific technical expert | €50 |
| OE technical information (where required) | +€5 |
| Access to OE diagnostic tools | €70 |
| ECU coding or software update | €90 |
| Manufacturer software licence (where applicable) | From €45 |
Example Repair Costs
Diagnostic Support
Support request – €20
Technical assistance – €50
Total: €70
Programming Example
Support request – €20
Technical assistance – €50
ECU programming – €90
Total: €160
Some manufacturers also charge a software licence fee for programming. For example, Mercedes software is typically €45, Opel €60 and Volvo €53, while many other manufacturers include software within the programming cost. Pricing varies depending on the vehicle, repair and manufacturer.
Why Workshops Choose Repair Services
Live support from OPUS IVS (formerly Autologic) Master Technicians
Pay only when you need assistance
Reduce dealership referrals
Complete more profitable repairs in-house
Support for over 40 vehicle manufacturers
Access to OE tools and manufacturer-level functionality when required
Available from Impact Diagnostics
Impact Diagnostics is an authorised supplier of Autocom ICON Pro and can help you get started with Repair Services.
We supply:
Autocom ICON Pro (VCI only)
Complete packages with a pre-configured laptop or tablet
Integrated Gateway versions
Non-Gateway versions
Product installation and setup
Technical advice and after-sales support
If you're unsure which configuration is right for your workshop, our team will be happy to help you choose the best solution.
Contact Impact Diagnostics today to discuss Autocom ICON, Repair Services or to arrange a demonstration.
Prices shown are examples supplied by Autocom and OPUS IVS and are subject to change. Actual charges depend on the vehicle, repair performed and any manufacturer software licensing fees.