I am Alex Gillbanks, and I come with a background in working for some of the leading diagnostic suppliers in the UK. I've made the bold decision to venture out on my own, dedicating myself entirely to this endeavor. Each product in my lineup has been carefully handpicked, and I take immense pride in every single item I offer. I don't simply sell tools for the sake of making a sale; my focus is on providing value and quality to my customers.

Building lasting relationships with my customers is of paramount importance to me. I am committed to supporting each and every customer to the best of my abilities. Even if you happen to live a considerable distance away, rest assured that the level of service you receive will not be compromised. Many of our products can be effectively supported remotely, ensuring that distance is not a barrier to receiving top-notch assistance.

At Impact Diagnostics, we believe there is no single "best" professional car diagnostic tool. The right diagnostic tool depends on the specific job, much like choosing the best spanner for a particular task. We pride ourselves on carefully selecting each automotive diagnostic tool we sell, ensuring that every product is unique and offers distinct capabilities. We’re not just a reseller; we consider ourselves diagnostic tool consultants, guiding you to the right tool for your needs.

We specialize in three top brands: Thinkcar, Autocom, and Autel. These brands offer the ideal mix of quality, affordability, and functionality. With decades of experience, we’ve seen many products come and go, which has made us highly selective about the professional diagnostic tools we offer. Whether you’re looking for OBD2 scanners, vehicle diagnostic interfaces, or advanced diagnostic systems, our tools are trusted by automotive professionals for their reliability and performance. If you need a mechanic’s diagnostic tool or an auto technician’s diagnostic system, we ensure that our products meet the highest standards in the industry.